To use the Sir Madam Pitcher, simply fill it up with your favorite beverage, whether it's water, juice, or iced tea. When pouring, tilt it gently to avoid spills. For cleaning, you can wash it by hand with mild dish soap and warm water. Avoid using abrasive sponges as they may scratch the glass. After washing, dry it with a soft cloth. Store it in a cool, dry place away from direct sunlight and sharp objects. If you need to return it, just follow our 30 - day return policy.